Frequently Asked Questions
Find all the answers to frequently asked questions about our electric vehicle charging station installation and residential energy storage services in Quebec. We cover the following topics: installation cost and timeframes, charging station compatibility, lithium battery systems, energy autonomy in case of power outages, available subsidies, and the submission process. Procharge serves Montreal, Laval, the South Shore, and the North Shore.
Charging station?
A complete residential installation in Montreal typically costs between $400 and $999, plus the price of the charging station. This rate includes the dedicated 240V circuit breaker, up to 8 meters of wiring, fastening, and commissioning. If your panel requires an upgrade, additional charges may apply — but we always specify this before starting. At Procharge, quotes are free and fast.
In short: Yes, there are major financial aid programs in Quebec that can cover a significant portion of your costs. By combining provincial and municipal programs, you could reduce your bill by $600 to over $1,000.
Why do these grants exist?
The goal is to accelerate the energy transition by reducing the financial barrier of installing a home charging infrastructure (Level 2).
1. The provincial program: Roulez vert
This is the main source of funding in Quebec.
- Amount: Fixed reimbursement of $600.
- Condition: You must purchase an approved Level 2 charging station, and the installation must be carried out by a certified master electrician.
- Urgency: Please note that 2026 is the final year of the Roulez vert program. Applications must be submitted before the end of the year to guarantee eligibility.
2. Municipal rebates (Must check)
It is strongly recommended to check with your municipality, as many cities offer additional grants that stack with the provincial amount.
- Montreal: Reimbursement can be up to $210 (35% of the cost).
- Dorval: Reimbursement up to $500.
- Other examples: Cities like Joliette, Granby, or Nicolet offer between $100 and $250 in additional rebates.
The simple explanation: Although each car has its own connector, the charging station you install at home is a 10 to 15-year investment. The choice should not be limited to your current car's brand, but to the charging station's resistance to our Quebec climate.
Why choose a Quebec-made charging station (like FLO)?
Before looking at smart features, you need to consider the hardware. In Montreal, a charging station experiences temperature variations of 70°C between summer and winter. Charging stations designed here, like the FLO X3 or X6, are built for this reality, unlike imported plastic models.
The Match: FLO (Quebec) vs The Competition
CriteriaFLO X3 / X6 (Quebec)Imported Charging Stations (e.g. Tesla, web brands)Cable in winterRemains 100% flexible at -40°CBecomes stiff and difficult to coilCasingUltra-robust cast aluminumPlastic or polycarbonateWarranty5 years (best in the industry)1 to 4 years depending on the modelSupportLocal, fast, and in FrenchOften limited or foreign-based
Compatibility: Tesla, Mazda, and others
No matter which charging station you choose, it will be able to charge all models. It's simply a matter of the connector:
- For a Mazda or other (Standard J1772): The FLO charging station plugs in directly. This is the current standard for 90% of vehicles in Quebec.
- For a Tesla (NACS Standard): You simply use the compact adapter that is provided free of charge with every Tesla. It takes 2 seconds to install on the FLO charging station's connector.
Advantages of the FLO range
- Extreme durability: The aluminum casing will not crack or yellow in the sun.
- Network reliability: The FLO app is the most stable in Canada for tracking consumption and scheduling charging.
- Resale value: Installing a FLO in a Montreal home is perceived as a "professional quality" addition, increasing property value.
Limitations
- Initial investment: The cost is higher (approximately $200 to $400 more than a basic Tesla charging station). However, this cost is quickly absorbed by the device's extended lifespan.
Concrete actions for your installation
- Select the model: Opt for the FLO X3 for smart connectivity or the X6 for a more premium and even more robust design.
- Check for subsidies: Don't forget that the Roulez vert program offers a $600 rebate, and some municipalities like Montreal offer additional discounts.
- Professional installation: Call a certified master electrician to ensure the safety of your electrical panel and eligibility for financial aid.
My expert recommendation
If you live in Quebec, the FLO X6 is the logical and cost-effective choice.
Why? Because a plastic charging station with a cable that freezes in January becomes a source of daily frustration. By buying Quebec-made, you pay for peace of mind, a 5-year warranty, and a product that won't let you down, whether you drive a Tesla today or a Mazda tomorrow.
It's the purchase of durable infrastructure, not just an electronic gadget.
A standard installation takes between 2 and 4 hours: circuit breaker in the panel, wiring, fastening, and commissioning. For more complex projects (condo, long wiring, panel upgrade), allow 4 to 8 hours. The duration is always confirmed during the quotation.
Yes.
Quebec's Bill 67, passed in 2023, requires co-ownership syndicates to reasonably accommodate requests for charging station installations. Your syndicate cannot refuse without a valid reason.
Installation in a condo is more complex (sub-meter, coordination with the syndicate), but Procharge has experience with such projects and can prepare the complete technical file for your syndicate.
Level
1 (120V, standard outlet): 1 to 2 kW, 8 to 16 km of range per hour. Full recharge in 20 to 40 hours — only useful as a backup.
Level 2 (240V, dedicated charging station): 7 to 11 kW, 40 to 60 km of range per hour. Full recharge in 4 to 10 hours
depending on the vehicle. For any serious daily use, a Level 2 charging station is essential.
No.
In Quebec, any new 240V circuit must be installed by a licensed electrician and declared to the RBQ. Non-compliant installation invalidates your home insurance and poses a fire risk. Most grants also require certified installation to be valid.
Absolutely.
FLO X3, FLO X6, and EVduty charging stations are designed by Quebec companies and tested down to -40°C. The only nuance is that EV batteries temporarily lose some of their capacity in very cold weather, which slightly extends charging time.
Tip: program the end of charging for your departure time and activate your car's preheating while it's still plugged in.
Yes. Procharge offers a 1-year warranty on labor. Charging stations are
covered by the manufacturer's warranty: 3 years for FLO X3 and 5 years for X6, 5
years for EVduty.
Energy storage
A residential energy storage system consists of a hybrid inverter (such as the Elios Inversa) coupled with one or more lithium batteries (such as the Elios 10.2 kWh battery). The inverter manages the energy flows between the grid, your solar panels (if you have them), and the battery. In the event of a power outage, the system automatically switches to off-grid mode to power your home — without any intervention from you.
This depends on your consumption and the installed capacity. By intelligently managing priorities (heating, refrigerator, essential lighting): an Elios 10.2 kWh battery typically covers 12 to 24 hours of moderate use. Two batteries in parallel (20.4 kWh) = 2 to 3 days. A Tesla Powerwall 3 (13.5 kWh) offers similar autonomy. For prolonged outages, multiple batteries can be chained together.
We install several technologies according to your needs and budget: the Elios Inversa with Elios 10.2 kWh lithium batteries (complete and modular solution), the Tesla Powerwall 3 (globally recognized, native solar integration), and Enphase IQ Battery systems (modular, highly reliable). And of course, Volthium batteries with the Luxpower or Sol-ark inverter. During the quotation process, our experts will recommend the best solution for your situation.
Yes, perfectly. Without solar panels, the system charges from the Hydro-Québec grid—ideally at night during off-peak hours—and discharges during peak times or in the event of a power outage. The addition of solar panels is possible at any time, and all the systems we install are designed to easily integrate them.
Yes. As soon as the system detects a grid outage, it automatically switches to island mode in less than 20 milliseconds. Your priority appliances (heating, refrigerator, lighting) continue without noticeable interruption. When the grid resumes, the system automatically switches back. No intervention on your part is necessary.
Yes, in several ways. The system charges the battery at night when rates are lower and uses this energy during peak hours. If you have solar panels, it maximizes your self-consumption rather than selling back to the grid at low value. The integrated energy manager automatically calculates the best strategy according to current rates and your consumption habits.
Yes, in most cases. Elios, Powerwall, and Enphase systems integrate with solar installations from different manufacturers. Our master electricians analyze your current setup during the quote process to confirm compatibility and plan for optimal integration—without having to replace your panels.
Modern lithium batteries are designed to last. The Elios 10.2 kWh battery and the Tesla Powerwall generally offer 10 to 15 years of useful life, with a 10-year manufacturer's warranty on capacity (typically 70% minimum guaranteed capacity after 10 years). Unlike generators, they require no regular maintenance — no oil, no filters, no fuel to store.
The cost varies depending on the chosen capacity and the complexity of the electrical installation. As an indication, a complete system (inverter + a 10 kWh battery + installation) generally costs between $8,000 and $15,000. Provincial and federal grants may apply and significantly reduce this amount. Contact us for a free and personalized quote based on your situation.
pro charge
(514) 266-5073 / info@pro-charge.ca
Montreal Office (By appointment) 2000 Notre-Dames Est #522, Montreal, Qc, H2K-2N3
Monday to Friday: 8:30 AM - 4:00 PM